{"id":67,"date":"2022-08-26T13:50:08","date_gmt":"2022-08-26T11:50:08","guid":{"rendered":"https:\/\/nextbike-live.pluspol-networks.de\/offenburg\/?page_id=67"},"modified":"2026-03-26T10:41:10","modified_gmt":"2026-03-26T09:41:10","slug":"fee","status":"publish","type":"page","link":"https:\/\/www.vagrad.de\/en\/fee\/","title":{"rendered":"Fee"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

Information about the service fee<\/h2>\n

[\/vc_column_text][vc_column_text css=””]Incurring fee in the amount of \u20ac20<\/strong>
\nYou have returned the VAG_Rad improperly. A service fee of \u20ac20 per rental is due for this. This fee does not apply to the first improper return. Please note that in case of repetition, the fee of \u20ac20 will apply automatically. You can see the final charges for your rentals in your rental history in the N\u00fcrnbergMOBIL app.<\/p>\n

You can still avoid the fee if you returned the bike incorrectly by mistake:<\/strong> Go back to the bike, rent it again, and return it to a station or the flexzone. Contact us immediately by phone at +49 (0) 911 283-2453 or report the issue via the app using the “Report a problem” option. We are happy to waive the service fee in this case.
\nThis does not apply if you have ended the rental outside our operating area to run an errand and plan to use the bike again later. In this case, you are required to use the parking mode.[\/vc_column_text][vc_column_text css=””]What return options are available with VAG_Rad?<\/strong><\/p>\n

At stations<\/strong>
\nYou can return the VAG_Rad in Nuremberg, F\u00fcrth, Erlangen, and Schwabach at any official station. The stations are partially virtual, i.e., marked with large markers on the map, but there are no station signs on site.
\nThe VAG_eRad must be returned at a station. Each VAG_LastenRad is assigned to a home station and must be returned there. The station is printed on the box of the respective VAG_LastenRad.<\/p>\n

Within the flexzone<\/strong>
\nYou can also return the VAG_Rad on any public street within our flexzone.
\nThe VAG_eRad must be returned exclusively at stations and the VAG_LastenRad exclusively at its respective home station.<\/p>\n

Away from stations and the flexzone<\/strong>
\nVAG_Rad, VAG_eRad, and VAG_LastenRad may only be parked at official stations or within the flexzone. For improper returns, a fee of at least \u20ac20 will be charged automatically.[\/vc_column_text][vc_column_text css=””]<\/p>\n

\n
\n
\n

Incorrect charges? What now?<\/strong>
\nDue to slight GPS deviations, you may be charged a fee for improper return even if you parked the bike at a station. No problem. Contact our hotline at +49 (0) 911 283-2453 or report the issue via the app with your registered mobile number, bike number, and a brief description of the situation. We will review your information and refund the fee in the event of an incorrect charge.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] Information about the service fee [\/vc_column_text][vc_column_text css=””]Incurring fee in the amount of \u20ac20 You have returned the VAG_Rad improperly. A service fee of \u20ac20 per rental is due for this. This fee does not apply to the first improper return. Please note that in case of repetition, the fee of \u20ac20 will apply automatically. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-bubble.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-67","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFee - VAG_Rad N\u00fcrnberg<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fee - VAG_Rad N\u00fcrnberg\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Information about the service fee [\/vc_column_text][vc_column_text css=””]Incurring fee in the amount of \u20ac20 You have returned the VAG_Rad improperly. A service fee of \u20ac20 per rental is due for this. This fee does not apply to the first improper return. Please note that in case of repetition, the fee of \u20ac20 will apply automatically. […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vagrad.de\/en\/fee\/\" \/>\n<meta property=\"og:site_name\" content=\"VAG_Rad N\u00fcrnberg\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-26T09:41:10+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.vagrad.de\/en\/fee\/\",\"url\":\"https:\/\/www.vagrad.de\/en\/fee\/\",\"name\":\"Fee - VAG_Rad N\u00fcrnberg\",\"isPartOf\":{\"@id\":\"https:\/\/www.vagrad.de\/en\/#website\"},\"datePublished\":\"2022-08-26T11:50:08+00:00\",\"dateModified\":\"2026-03-26T09:41:10+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.vagrad.de\/en\/fee\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.vagrad.de\/en\/fee\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.vagrad.de\/en\/fee\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/www.vagrad.de\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Fee\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.vagrad.de\/en\/#website\",\"url\":\"https:\/\/www.vagrad.de\/en\/\",\"name\":\"VAG_Rad N\u00fcrnberg\",\"description\":\"App downloaden und VAG_Rad fahren!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.vagrad.de\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Fee - VAG_Rad N\u00fcrnberg","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"en_US","og_type":"article","og_title":"Fee - VAG_Rad N\u00fcrnberg","og_description":"[vc_row][vc_column][vc_column_text] Information about the service fee [\/vc_column_text][vc_column_text css=””]Incurring fee in the amount of \u20ac20 You have returned the VAG_Rad improperly. A service fee of \u20ac20 per rental is due for this. This fee does not apply to the first improper return. Please note that in case of repetition, the fee of \u20ac20 will apply automatically. […]","og_url":"https:\/\/www.vagrad.de\/en\/fee\/","og_site_name":"VAG_Rad N\u00fcrnberg","article_modified_time":"2026-03-26T09:41:10+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.vagrad.de\/en\/fee\/","url":"https:\/\/www.vagrad.de\/en\/fee\/","name":"Fee - VAG_Rad N\u00fcrnberg","isPartOf":{"@id":"https:\/\/www.vagrad.de\/en\/#website"},"datePublished":"2022-08-26T11:50:08+00:00","dateModified":"2026-03-26T09:41:10+00:00","breadcrumb":{"@id":"https:\/\/www.vagrad.de\/en\/fee\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.vagrad.de\/en\/fee\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.vagrad.de\/en\/fee\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.vagrad.de\/en\/"},{"@type":"ListItem","position":2,"name":"Fee"}]},{"@type":"WebSite","@id":"https:\/\/www.vagrad.de\/en\/#website","url":"https:\/\/www.vagrad.de\/en\/","name":"VAG_Rad N\u00fcrnberg","description":"App downloaden und VAG_Rad fahren!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.vagrad.de\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.vagrad.de\/en\/wp-json\/wp\/v2\/pages\/67","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vagrad.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vagrad.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vagrad.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vagrad.de\/en\/wp-json\/wp\/v2\/comments?post=67"}],"version-history":[{"count":12,"href":"https:\/\/www.vagrad.de\/en\/wp-json\/wp\/v2\/pages\/67\/revisions"}],"predecessor-version":[{"id":1019,"href":"https:\/\/www.vagrad.de\/en\/wp-json\/wp\/v2\/pages\/67\/revisions\/1019"}],"wp:attachment":[{"href":"https:\/\/www.vagrad.de\/en\/wp-json\/wp\/v2\/media?parent=67"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}